- Video Case Study
- General Comments
- Training Comments
- Janet, Friary Shoes, Lichfield
"The software is very user friendly, the RTL support team are very good, friendly and very patient."
- Graeme, Mostyn McKenzie, Aberdeen
"All queries submitted to support are always dealt with to a high standard."
- Peter, Hands, Stockport
"The new reporting module is great I can access all my sales information easily. Support are excellent, everyone in Retail Technology are so helpful and patient."
- Ken, Kingstons, Tipperary
"Being able to set up size runs within Retail Technology Matrix is wonderful. It makes life so much easier when setting up styles. The new reporting module is fantastic too, I now have all the reports I could possibly need."
- Vicky, Shaw and Hallas, Huddersfield
"Whenever I have any issues I report them immediately to support, they always are very quick to reply and sort out my issues successfully."
- Karen, William Mason, Dunbar
"I use the self service portal regularly and find this very beneficial for finding solutions and downloading manuals 24/7"
- David, Newmans, Crowthorne
"I'm happy that I am contacted regularly to make sure that I have no worries or concerns with the system."
- Eralp, Pares, Blackheath
"I am very happy with the way that the system is currently running and I feel very positive about the services and RTL. I like being contacted on a regular basis to make sure that things are running smoothly, I feel that this is very beneficial."
- James, Nelsons, Bolton
"I don't try to use the support team too much, whenever I get a problem I just access the self service portal and usually manage to solve my querie."
- Karah, Howard Scott, Hounslow
"I find the self service portal to be very advantageous I use it on a regular basis to problem solve and access manuals and demos."
- John Walsh, Walsh Brothers, Tralee
"Very satisfied with the training, picked some great tips! I rate it 9/10!"
- Dervela, Michael Gleeson Shoes, Limerick
"Very good, my team all learnt something new, the layout was great and very clear, Matt and Gerry did a great job! Would recommend to all."
- Seamus Campbell, Meanys shoes, Carrick on Suir
"Very good, my 1st training course! Showed me what can be done within the system and has given me more confidence. Would recommend!"
- Mary, Central Shoe Stores
- "Very informative and enjoyable. The course was delivered in a way that the information was easy to take in."
- David Sweetnam, Levi and Sweetnam, Skibbereen
"I was really impressed by the interest that Matt and Gerry showed in us individually,, the way issues were recorded and later dealt with so promptly and satisfactorily. It was good to be brought up to date with the latest developments, to learn how to use the system to its full potential."
