Frequently Asked Questions
- What does the solution include?
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Retail Technology can provide you with all the elements you need from hardware to support, but if you already have certain elements in place, we can ensure that your system fully integrates with the systems and hardware you already have.
The full solution includes:
- point of sale hardware
- software
- consultation, installation and configuration
- support
- Can the system track customer sales?
- Included in the package is software with the ability to record the names and addresses of your customers, and track their purchases on a local level, multi-store level and on the web. It helps you to build customer profiles and create insightful, targeted marketing campaigns and promotions.
- Can I use the system for any kind of retail?
- The system can be used for any retail, but is specially designed to meet the requirements of shoe and fashion retailers. Retail Technology Limited has over 25 years of first hand retail experience in shoes and fashion. By allowing you to track sales and stock by size, colour and fit, you are able to find out which products and lines are successful, and what styles are popular with your customers.
- I have multiple shops with a large number of different products - can the system handle it?
- The SQL database used within the solution is highly robust and designed to handle large amounts of information. For our larger clients, we recommend the installation of a server to ensure that all their data is stored and protected.
- Do you provide finance?
- We understand that you may need financial flexibility, and can provide you with a solution through Microsoft Finance or lease purchase arrangements so that you can pay for your system out of cash flow, and not capital.
- Why do I need Retail Technology to deploy my system?
- Retail Technology Limited has installed well over 400 systems throughout the UK and Europe and understands the needs of retailers such as yourself. Retail Technology firstly finds out what your real requirements are and tailors the system accordingly, trains you and your personnel and holds your hand throughout the process up to the day you go live and beyond.
- Can I warrant investing in a system?
- As a rule of thumb, retailers turning over in excess of £500K will almost certainly benefit from a system and of course those businesses with more than one branch. Ultimately the system pays for itself by enabling you to maximise margins, minimise markdowns and to achieve a higher stock turn!
- How much does a system cost?
- This depends entirely on your specific requirements. However, a one store operation can cost as little as one pair of shoes a week!